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Wednesday, December 2, 2015

The New Guidance Software Brand

On November 4th, Guidance Software launched our new brand, aligning our value and expertise with our customers’ needs for a trusted partner that provides confidence in their chaotic, fast-paced world. Our new story is built on the invaluable feedback we received from our customers and channel partners. The feedback we’ve received has been overwhelmingly positive and we thank all our partners for their comments and candor.

We encourage you to learn about our new story, and leverage our new sales and marketing assets. Here’s a quick guide to our resources:

- View the replay of our new brand unveiling for our channel partners
- Visit our Brand Center and download our current logos and co-branding guidelines
- New sales battlecards have been posted in our Partner Portal.

We realize good communication is an important part of building sales with our partners, and communicating the value we provide our customers. If you have any comments or questions, please let us know. We'll be glad to help.

Announcing Changes to Our Pricing

Guidance Software is announcing pricing changes to our products, effective December 1, 2015. These changes will positively affect the revenue and margins our partners will earn from sales of our software, and better reflect the value Guidance Software solutions provide our customers.

Three major changes:

With the exception of EnCase® Forensic, each product has received a list price increase based on the value derived though competitive and market research

- EnCase® Enterprise will now be sold on a banded node basis, similar to EnCase® eDiscovery and EnCase® Endpoint Security

- We have changed the messaging and packaging for Unlimited Component Licenses:

- To avoid confusion created by use of the word “Unlimited” we have changed the name to “Uncapped Component License (UCL)”
- We will now separately price UCL for each product line to better reflect its value to the customer.

All new quotes will use the new pricing and no new quotes for existing pricing will be allowed or processed after December 1st. Resellers can log-in to the Guidance Software Partner Portal and view the new price list now.

We will honor in-process quotes issued prior to December 1st, 2015.  Once a previously-issued quote has expired, a new quote with the new pricing will be issued.

We realize that existing customers and prospects with outstanding quotes may have questions about this price increase. Please work with your Guidance Software sales representative or Channel Account Manager to manage these questions.  You may also email us with any questions.

EnCase Endpoint Security Version 5.10 now available

Guidance Software has released EnCase® Endpoint Security version 5.10. We have focused this release on reducing the time required by security teams to triage and validate alerts from a rapidly growing number of internal security tools and external threat-intelligence sources.

In Version 5.10, EnCase Endpoint Security focuses on synthesizing workflow for security teams with:

- Support for the Indicator of Compromise (IOC) searching of YARA rules, allowing teams to search for known IOCs and identify threats validated by internal or external industry source

- Integration with Splunk Enterprise to collect and present trusted endpoint telemetry automatically when a security alert is generated, ensuring faster decisions and a dramatic reduction in false positives for security teams

- File reputation checking from Last line, allowing security analysts to validate threat artifacts of suspect files directly within EnCase, accelerating the decision process

- The EnCase Integrated Threat Toolkit (EITT), which adds reach to 15 critical open-source tools and integrates additional functionality for incident responders

- Remediation of the complete threat, including malicious files, derivatives, and persistence mechanisms, preventing re-exposure to the same malware.

“Security teams cannot tolerate inefficiency in their daily activities. We’ve worked to solve this by increasing interoperability between the tools they use most often and by delivering fast access to trusted endpoint data,” said Roger Angarita, director of product management at Guidance Software. “Our customers demand continuous innovation that meets them right where they live and work.”

For more information on pricing, packaging and upgrades, please contact your Channel Account Manager or Guidance Software sales representative.

Sales and Pre-Sales Technical Training Now Available – Become a Certified Partner

Online sales and pre-sales technical training on our EnCase Enterprise, EnCase Endpoint Security, and EnCase eDiscovery products is now available on the Guidance Software Partner Portal. In our Global Partner Program guidelines, resellers are required to complete this training and pass an online exam to attain “Certified” status. Becoming a Certified Reseller offers many benefits, including higher margins on sales of software and services, access to Guidance Software sales resources, and lead-sharing and development activities through co-marketing activities.

Our online training for sales and pre-sales professionals takes you through the different aspects of identifying opportunities for selling EnCase products, positioning our solutions, overcoming objections, and completing a demonstration of our capabilities for end-user prospects. This comprehensive training is completed online at your own pace.

Certification training is required for all resellers to maintain elevated status in our partner program. Log-in to the Partner Portal and click on the Training & Certification link to begin your training and complete this critical program requirement. Contact your Channel Account Manager or email us with any questions.